Terms of Use

Purchases made through the website

It's easy to purchase products through the website. For your convenience, we accept VISA, MasterCard, American Express, and Discover through PayPal.  We do not accept checks, money orders or cash.

We cannot guarantee that products advertised on the website will be available when ordered or thereafter. We also reserve the right at any time to reject, correct, cancel or terminate or limit the quantity of any order for any reason whatsoever. If you order products for which the price was incorrectly displayed, we will provide you with an opportunity to place an order at the correct price. If you order products that are not available, we will notify you by email.
Risk of Loss

All prices listed are in US dollars and all charges will be processed in US dollars. If applicable, your financial institution will calculate the current exchange rate at the time your credit card transaction is processed. Applicable sales taxes will be added for shipments to residents of Florida and shipping charges will be added to all orders (excluding downloadable merchandise) and are in addition to the prices set out on the website.

 

Shipping

Items are shipped via the most economical method available. We will use commercially reasonable efforts to deliver items as quickly as possible. We will endeavor to notify users if delivery is delayed. However, we are not responsible for delivery delays beyond our control. All items are delivered by a third party, and delivery is governed by their shipping contracts. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy and the right not to ship to certain addresses. We also reserve the right to cancel orders at our discretion.

 

Concetta, Inc. ships to the following countries and the cost of delivery is calculated at the checkout stage based on weight and final destination:  Australia, Austria, Belgium, Bermuda, Bolivia, Brazil, Canada, Colombia, Costa Rica, Czech Republic, Denmark, Ecuador, Egypt, Finland, France, Germany, Greece, Grenada, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Luxembourg, Malaysia, Mexico, Monaco, Morocco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Singapore,  South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States and Territories,  Uruguay, Zimbabwe, and Venezuela.

 

The United States and it's Territories orders will ship via "standard delivery" methods and should be delivered within 10 days after the next business day of the order being placed.  All international orders will be shipped via "standard international" delivery through the United States Post Office  and should be received within a one to two week time frame.  All purchasers will receive a shipment notice at the time of shipping. 

Risk of Loss

All items purchased from Concetta, Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returning products purchased online

We would be pleased to exchange defective items you purchase online through the website or items shipped to you because of an error on our part, up to 30 days after your receive your order. Books, sheet music, CDs and DVDs in opened packages may only be exchanged for the same item. Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective.
 
All products (both defective and non-defective) must be returned in their original purchase condition, with the original packing material. In the event that a returned order has items missing, the order may be refused, or the value of the missing materials may be deducted from the total credit amount.
 
On purchases made with a credit card, the same card used to make the purchase will be credited with the refund. The credit will be made within 5 to 7 business days of us receiving and verifying the returned merchandise.

Misprints

We do our best to provide you with the most up-to-date and accurate information. In the event that a misprint or another error does occur, we reserve the right to change the prices, fees and charges regarding the products available through the website at any time and from time to time and/or correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on the Website, in each case, without any notice or liability to you or any other person.